Tigro Club Terms & Conditions —
Your Rights & Responsibilities

Tigro Club (hereinafter referred to as the "Platform" or "we") is an online gaming and betting platform based in Bangladesh. These Terms and Conditions constitute a legally binding agreement between Tigro Club and its users.

By registering on or using Tigro Club, you are deemed to have accepted all of these Terms and Conditions. If you do not agree with these terms, please discontinue use of the platform.

The following requirements must be met to create an account on Tigro Club:

• Age: You must be at least 18 years of age. Registration by minors is strictly prohibited.
• Single Account: Only one account is permitted per person, household, or device.
• Accurate Information: All information provided at registration must be accurate and complete.
• Geographic Restrictions: Accounts cannot be created from restricted regions.
• Identity Verification: Tigro Club may request a government-issued ID for KYC verification at any time.

The following rules apply to deposits and withdrawals on Tigro Club:

For deposits: The minimum deposit amount is BDT 100. Deposits can be made via bKash, Nagad, Rocket, or bank transfer. Funds are credited to your wallet instantly.

For withdrawals: The minimum withdrawal amount is BDT 500. KYC verification must be completed prior to withdrawal. Processing time is typically 1–24 hours.

• Funds deposited into your account may only be withdrawn via the registered payment method.
• Identity verification documents may be requested at the time of withdrawal.
• Tigro Club reserves the right to investigate any suspicious transactions.
• Specific wagering requirements must be met before withdrawing any bonus winnings.

Tigro Club offers a variety of bonuses and promotional offers. Each offer has its own specific terms and conditions, which are detailed on the respective offer page.

General Bonus Terms:

• Welcome Bonus: New members receive a bonus on their first deposit. Withdrawing bonus funds typically requires 10–30× wagering.
• Cashback Bonus: Cashback is credited directly to your balance and generally has no wagering requirements.
• Reload Bonus: Awarded on deposits made on specific days or within a given week. Separate wagering requirements apply.

Tigro Club reserves the right to cancel or modify any bonus offer at any time. If bonus abuse is suspected, the offer may be revoked.

Tigro Club is committed to ensuring a fair and equal gaming environment for all members.

• All games use internationally certified RNG (Random Number Generator) technology.
• Game outcomes are entirely random and are not controlled by any party.
• The RTP (Return to Player) rate is specific to each game and is listed on the respective game page.
• Live Casino games feature real dealers and are streamed live on camera in real time.

The following activities are strictly prohibited on Tigro Club and will result in immediate account termination:

• Multiple Accounts: Operating multiple accounts under the same individual.
• Bonus Abuse: Strategic account activity aimed at exploiting bonus benefits.
• Fraud: Registering with false information or using another person's details.
• Money Laundering: Using the platform for illegal financial transactions.
• Hacking: Attempting to breach platform security.
• Collusive Fraud: Multiple players colluding to influence the outcome of a game.

Tigro Club reserves the right to close or temporarily suspend an account under the following circumstances:

• In the event of a rule violation.
• The account may be temporarily suspended pending investigation.
• Withdrawals may be restricted until KYC verification is complete.
• Self-exclusion or permanent account closure is available at the member's own request.

Members may close their account at any time upon request. Any remaining balance will be refunded subject to the applicable terms and conditions.

Tigro Club takes the protection of your personal information extremely seriously. Our detailed Privacy Policy is available separately.

• Your information is used solely for service delivery and regulatory compliance.
• Never sold or rented to third parties.
• Industry-standard 256-bit SSL encryption protects all data.

Tigro Club is not liable for the following:

• If a game is interrupted due to internet connectivity issues.
• Any loss resulting from issues with the member's own device or software.
• Failure or delays caused by third-party payment providers.
• Temporary disruptions due to unexpected technical issues.

Tigro Club reserves the right to update these Terms and Conditions as needed. Members will be notified by email prior to any significant changes.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. Please visit this page regularly to stay informed.

Separate terms and conditions apply to the Tigro Club VIP Programme:

• VIP tier status is determined by weekly or monthly activity.
• VIP tier status may change if there is insufficient activity in a given month.
• VIP bonuses and benefits apply exclusively to the member's designated tier.
• VIP tier status is non-transferable.

If you have any questions or complaints regarding these terms, please contact the Tigro Club customer support team:

• Live Chat: Click the chat button at the bottom right of the website. Available 24/7.
• Email: [email protected] — typically replied to within 24 hours.

Tigro Club aims to resolve complaints within 7 business days. Complex matters may require additional time.